dhbearguy: (terror)
[personal profile] dhbearguy
Well, I did something interesting on the phone with Dell Financial Services yesterday.

They answered and right away I could tell I was reaching a country other then the US. Most likely India.

I asked my question and they were able to answer it pretty quickly. I Find it interesting that you can't pay a technology company online for their technology products.

At the end of the call she said "Is there anything else I can help you with?" to which I replied.....

"No, and thank you for taking a job from a hard working American"

Now, I know they are trying to make a living like anyone else, and I should be mad at Dell, not at the poor rep on the end of the phone, but with all the people I know who got laid off so this rep could have a job, I am quite annoyed. And for once, it just came out.

I wonder when my company is going to ship off. Hopefully not any time soon.

Date: 2004-08-10 02:24 pm (UTC)
From: [identity profile] dacubsf.livejournal.com
don't feel bad. I get very annoyed with the whole outsourcing thing myself.

I recently had a similar experience. I had bought a new HP computer. Obviously their customers service is in india also. As every person I talked to had an indian accent. which none of them I could understand. I finally asked. Is there anybody there who speaks good fucking english with no accent. They finally put one person on the line who spoke good English. I then turned around and sent them a nasty letter stating that if I knew you outsourced jobs. I would never have bought a computer from you. And next time I make a computer purchase it will not be an HP

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